Covid-19 updates

Covid 19 update 05-11-2020

 

Following the new government restrictions, we have made some changes to our operations.

 

  •  Our caravan sales department is open, but viewing has been suspended until 2nd December.

 

  • The Orchard Holiday Park is now closed to all visitors until 2nd December.

 

  • Our servicing, maintenance, transport & siting services are all fully operational.

 

  • Butane and propane gas refill service is still available, phone as normal.

 

Office hours

 

   Monday to Friday: 09.00 -17.00

 

tel: 01328-710394        email: orchardcaravans@aol.com

 

 

Please note that we are closed on Saturdays, Sundays & Bank holiday Mondays

 

Christmas & new year opening hours will be posted nearer the time. 

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Covid-19 update 02-07-2020

 

Our company policy during this pandemic:

 

For our team to keep face to face contact to a minimum all business is carried out by

telephone, email, text or zoom meetings.

 

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Covid-19 update 23-06-2020

   Following the Government announcement on the re-opening of holiday parks in England,

I am delighted to confirm that the Orchard Holiday Park will be opening to owners from the 4th July

and in accordance with Government guidance.

We look forward to welcoming our owners back to enjoy their holiday home bubble and this area of outstanding natural beauty.

 

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Covid-19 update 05-06-2020

We are pleased to announce that we are now open for viewing by appointment only.

Our operating hours are now from Monday to Friday 9:00am to 5:00pm, we will be closed on Saturdays while we adapt to the new normality.

 

With the many government guidelines that are being introduced for social distancing and sanitizing procedures to be adhered to, we have been busy in the back ground making sure we have made all the relevant changes and have PPE in place to make your experience at the Orchard Caravans Leisure Group as safe as possible.  However, for the time being we will be operating with limited staff so we are kindly asking our customers, to please make an appointment prior to arrival as we are going to have to limit the amount of customers we accommodate at our showground at any one time.

 

Safety is at the forefront for our staff and customers and we have had to introduce a limit of 2 persons per household to visit at any one time.

 

Please do not arrive without an appointment, as we will not be able to allow you to view any of our holiday homes without the necessary pre-booked process in place.

 

If you would like to arrange a viewing

Please call us on: -   01328-710394

Or email us at: -   orchardcaravans@aol.com

 

Steps we have taken to ensure your safety.

For your information and assurance, our staff have undergone training to make your visit safe in accordance with government covid-19 guidelines. We will be operating a strict and thorough cleaning process of all our stock to be viewed and every one of our new and quality used caravans will be fully disinfected before and after viewings.

 

Further details will be given at the time of booking, where we will also answer any questions or concerns you may have.

 

We really look forward to seeing new and existing customers and we thank you in anticipation of your understanding that our new sales procedures are for the time being the new norm.

 

Orchard Caravans Leisure Group

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